Tell us what’s wrong — we’ll take it from there.
No payment is taken online. We’ll show your indicative callout charge as you go — our office then calls within one working day to confirm the appointment and any extra costs before any work begins.
What’s the appliance?
Which ?
The call-out fee is a little more for gas appliances. Not sure? Pick that and we'll check with you.
Usually on the rating plate inside the door, or on the back. Type freely if we don’t suggest yours.
What’s wrong with it?
Error codes help if you’ve got one. The more we know, the better we can prepare.
A picture of the leak, error code on the display, or damaged part helps us prepare.
Where should we call you?
required
We’ll email your booking reference and a link to your repair page.
That email address doesn’t look right — please double-check.
One more thing: please tell us above whether it is gas or electric.
Call-out fee £ inc VAT. No payment taken online. The office calls within one working day to confirm the appointment and any extra costs before any work begins.